Frequently Asked Questions

How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

Do you deliver all over Pakistan?

Yes, we deliver nationwide.

How can I track my order?

Once your order is shipped, you'll receive tracking information via SMS, email, or WhatsApp (where available).

What payment methods do you accept?

We currently offer Cash on Delivery (COD) and any additional payment methods shown at checkout.

Can I return a product?

Yes. If your product is damaged, defective, or incorrect, you can request a return according to our Return & Refund Policy.

Can I cancel my order?

You can request cancellation before your order has been shipped.

What if I receive a damaged item?

Please contact our support team within 48 hours of receiving your order and include photos of the product and packaging.

How can I contact customer support?

You can reach us via WhatsApp during our support hours.